01 / PLANNING
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Planning
Strategy, governance, and structure. The work you do before the work begins, so nothing is left to chance.
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02 / PEOPLE
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People
Stakeholders, engagement, and capability. Change lives or dies here: in how people feel, understand, and behave.
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03 / PROOF
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Proof
Data, scores, and evidence. Measurement closes the loop: turning activity into outcomes you can defend to the board.
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01 Planning
Strategy · Governance · Structure
What it covers
Scope definition, change strategy, governance model, resource planning, risk identification, and the change management plan itself. Everything that frames the effort before delivery begins.
Why it matters
Most change failures are planning failures. Unclear scope, missing sponsors, and no governance structure are the silent killers of transformation programmes, even technically sound ones.
Key question
"Do we have a clear, structured plan - and the right people accountable for it?"
Change Health Check CPF Scoping Brief Minimum Standards Workbook Change Management Plan Risk Integrator
02 People
Stakeholders · Engagement · Capability
What it covers
Stakeholder analysis, engagement planning, communications, training needs, leadership alignment, resistance management, and behaviour change. The human engine of every programme.
Why it matters
Technology can be deployed, processes can be redesigned - but if people don't adopt the change, nothing sticks. This pillar is where change is actually won or lost on the ground.
Key question
"Do our people understand, believe in, and know how to make this change work?"
Stakeholder Risk Analyser Change Impact Assessment BCT Behavioural Change Map Change Comms Drafting Training Needs Analysis
03 Proof
Data · Scores · Evidence
What it covers
Readiness assessments, adoption tracking, benefits realisation, pulse checks, diagnostic scoring, and executive reporting. Turning qualitative change work into quantified, defensible evidence.
Why it matters
Change professionals are often unable to prove value because they measure activity, not outcomes. Proof closes the accountability gap - and is what separates a credible change function from a tick-box exercise.
Key question
"Can we show the board that the change has landed - with data to back it up?"
Go-Live Readiness Benefits Realisation Tracker Executive Findings Report OCMM Maturity Assessor Portfolio Change Dashboard
How the framework flows
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Planning
Set the strategy
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People
Drive adoption
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Proof
Validate outcomes